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Getting Started with the PTZOptics Move 4K

Setup & Firmware Upgrade Instructions

Thank you for purchasing your new PTZOptics camera! Let’s get started by setting up your camera and ensuring you have access to the latest features.

For step-by-step instructions on getting your camera up and running, check out our unboxing video below. This video will show you everything included with your PTZOptics Move 4K camera, as well as how to find the camera on your network.

We are constantly providing updates to our cameras to add value to your purchase over time — we may even have an update for your new camera already! Our firmware update video will show you how easy it is to download the latest firmware for your camera. You can then update the camera directly through the web interface to gain access to the latest available features.

If you prefer to read written instructions on how to update your camera’s firmware, please click here.

The video below will show you how to navigate the image settings in the web interface and create User Profiles.

You can download a guide of recommended settings below, as well as predefined User Profiles for the 12x, 20x, and 30x. 

We hope you enjoy your new PTZOptics camera! If you need additional support, please visit our community portal.

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