Support Utilities

PTZOptics Support Utilities

Below you will find support utilities for PTZOptics® cameras. If you have any questions about the use of the tools please feel free to submit a ticket or review our knowledge base articles.

PTZOptics IP ADDRESS SETTING TOOL

Download this tool to access and change your camera’s IP address (updated tool).

PTZOptics focus calibration tool

Use this tool to re-calibrate the focus of your 12X or 20X PTZOptics camera.

PTZOptics amcap TOOL

Use this tool in AMCAP Video Capturing App to test the camera’s USB feed.

PTZOptics WEBCAM CONFIG TOOL

Allows you to control the camera settings on your webcam

PTZOptics firmware finder

Use your camera’s serial number to find and download the appropriate firmware files.

PTZOptics WIRELESS CABLE TOOL

Allows you to search for active IP address of WirelessCables on your network

PTZOptics ndi troubleshooting guide

This is your guide to configuring your PTZOptics NDI®|HX cameras. System optimization tips for using NDI®|HX

PTZOptics stream settings

Guide to optimizing the many settings for your live stream

PTZOptics visca over IP1

VISCA over IP commands used to control functions of the PTZOptics Cameras

PTZOptics visca commands

VISCA commands used to control functions of the PTZOptics cameras

PTZOptics visca over IP packet sender

Currently supported VISCA over IP command set

PTZOptics HTTP-CGI Control

Control your PTZOptics camera with HTTP web browser commands.

plug in activex internet explorer

Preview your camera’s feed and adjust its settings in the web interface using this plugin.