User Manual



Thank you for using the HD Professional Video Conferencing Camera. This manual introduces the function, installation, and operation of the HD camera. Prior to installation and usage, please read the manual thoroughly.


This product can only be used in the specified conditions in order to avoid any damage to the camera.

  • Don’t subject the camera to rain or moisture.
  • Don’t remove the cover. Removal of the cover may result in an electric shock. In addition to voiding the warranty. In case of abnormal operation, contact the manufacturer.
  • Never operate outside of the specified operating temperature range, humidity, or with any other power supply than the one originally provided with the camera.
  • Please use a soft dry cloth to clean the camera. If the camera is very dirty, clean it with diluted neutral detergent; do not use any type of solvents, which may damage the surface.


This is an FCC Class A Digital device. As such, unintentional electromagnetic radiation may affect the image quality of TV in a home environment

Supplied Accessories

Supplied Accessories

  • Camera
  • AC Power Adaptor
  • Power Cord
  • RS232 Cable
  • IR Remote Controller
  • Product User Manual
  • (2) AAA Batteries



  • Electrical Safety
    • Installation and operation must be in accordance with national and local electric safety standards. Do not use any power supply other than the one originally supplied with this camera.
  • Polarity of power supply
    • The power supply output for this product is 12VDC with a maximum current supply of 2A. Polarity of the power supply plug is critical and is as follows.
  • Handling
    • Avoid any stress, vibration, or moisture during transportation, storage, installation and operation.
    • Do not lift or move the camera by grasping the camera head. Do not turn the camera head by hand. Doing so may result in mechanical damage.
    • Do not expose camera to any corrosive solid, liquid, or gas to avoid damage to the cover which is made of a plastic material.
    • Ensure that there are no obstacles in the tilt or pan ranges of the camera lens
    • Never power camera on before installation is complete.
  • Do not dismantle the camera – The manufacturer is not responsible for any unauthorized modification or dismantling.

Quick Start

Quick Start

Step 1. Please check that all connections are correct before powering on the camera.

Step 2. Set the system select switch for your desired video output resolution and frame rate.
For many applications, setting 0 (1080p-60) will provide the best overall performance.
For highest possible resolution, use setting 0 (1080p-60) or (1080p-30), however your actual realized frame rate may be limited to a lower value than 60 fps by your software, hardware, and/or network connection.
NOTE: After changing this dial, you need to restart the camera to see the effect. Turn the camera off then on.

0 1080p-60 8 720p-30
1 1080p-50 9 720p-25
2 1080i-60 A
3 1080i-50 B
4 720i-60 C
5 720p-50 D 576i
6 1080p-30 E 480i
7 1080p-25 F

CAUTION: After changing the system (rotary) switch, you need to restart the camera to take effect.

Step 3. Press the switch ON button on the rear of the camera, the power LED will illuminate.

Step 4. The Pan-Tilt mechanism will rotate the lens to the maximum position on top right after the camera starts, then it will return to the “center”. The process of initialization is now complete. (Note: If the position preset 0 has been stored, the position preset 0 will be called up after initialization in lieu of “center”)

Step 5. (Optional) If you want to restore the factory default settings, press [MENU] button to display the OSD menu. Select the item [MENU] -> [RESTORE DEFAULT] -> [Restore]. Set the value [Yes], press [HOME] button to restore the factory default settings. Or when using the IR Remote, press [*] + [#] + [6] in succession to restore to factory default settings.



  1. Supports simultaneous 3G-SDI, HDMI and IP network streaming up to 1080p-60.
  2. Supports non-simultaneous CVBS (composite video) output via RCA connector (480i or 576i).
  3. Includes Panasonic’s high quality, 1/2.7 inch, 2.07 million effective pixels, HD CMOS sensor, which can produce a maximum 1920 x 1080 image with a high quality, maximum output frame rate of 60 fps (frames per second).
  4. Ultra-high frame rate 60fps for HDMI and USB and up to 120fps for IP Streaming (120fps at 720p only)
  5. Supports IP streaming via RTSP and RTMP using H.264, H.265, and MJPEG
  6. Microphone & AAC Audio Stream Encoding for IP stream & HDMI – Use line-level microphone for audio line in input. Uses stereo unbalanced line in AAC audio encoding for better sound quality and smaller bandwidth usage
  7. Includes an Olympus, high-quality, telephoto lens, supporting 12x optical zoom and optional 16x digital zoom with wide angle 72.5 degree horizontal field of view in widest zoom setting
  8. The high SNR (signal to noise ratio) of the CMOS sensor (≥55dB), combined with 2D and 3D noise reduction algorithms, effectively reduces noise, even under low illumination conditions.
  9. Includes DRC (dynamic range control), allowing for greater image quality and detail across images that are both well-lit and shadowed in the same frame.
  10. Includes RS232 and RS485 interfaces for wired remote control. All of the parameters of the camera can be remotely controlled by high-speed communications for joystick and central control system applications.
  11. Includes web-based IP remote control interface.
  12. Freeze – Allows freezing of video image on all outputs to allow for calling next preset without showing camera motion.
  13. Power over Ethernet – Supports PoE 802.3af

Product Specifications

Product Specifications

Video System 1080p-60/50/30/25, 1080i-60/50, 720p-60/50/30/25
CVBS: 480i, 576i
Sensor Panasonic 1/2.7″, CMOS, Total Pixels: 2.12M, Effective Pixels: 2.07M
Scanning Mode Progressive
Lens 12x; f3.5mm – 42.3mm; F1.8 – F2.8
20x; f4.42mm – 88.5mm; F1.8 – F2.8
30x; f4.42mm – 88.5mm; F1.8 – F2.8
Digital Zoom 16x
Minimal Illumination 0.5 Lux (AF1.8, AGC ON)
Shutter 1/30s – 1/10000s
White Balance Auto, 3000K/Indoor, 4000K, 5000K/Outdoor, 6500K-1, 6500K-2, 6500K-3, One Push, Manual
Backlight Compensation Yes
Digital Noise Reduction 2D & 3D Digital Noise Reduction
Video S/N ≥55dB
Vertical Angle of View 3.9° – 44.8°
Horizontal Pan Range ±170°
Vertical Tilt Range -30° – +90°
Pan Speed Range 1.7° – 100°/s
Tilt Speed Range 1.7° – 69.9°/s
Ceiling Installation Yes
Image Mirroring Yes
Number of Presets 255
Preset Accuracy 0.1°
Video Coding Standards H.264, H.265, MJPEG
Video Freeze Yes
Face Detection Via Future Firmware Update
Local USB 2.0 Storage Via Future Firmware Update
USB Port 1x USB 2.0 Type A Female (*no video out* for future local video file storage)
HD Output 1x SDI (3G-SDI), BNC female
1x HDMI Ver 1.3
1x RJ45 IP 10/100/1000 Ethernet Port
SD Output 1x CVBS: 3.5mm jack, 1Vp-p, 75Ω (requires adapter cable to connect to standard RCA input)
Network Interface and Output 1x RJ45: 10M/100M/1000M Adaptive Ethernet port
Audio Input 1-ch 3.5mm audio interface, LINE IN (embedded on IP Stream & HDMI only)
Control Input/Output 1x RS-232 IN: 8pin Mini-DIN, Max Distance: 30m, Protocols: VISCA/Pelco-D/Pelco-P
1x RS-232 OUT (pass-through): 8pin Mini-DIN, Max Distance: 30m
Protocols: VISCA/Pelco-D/Pelco-P
1x RS485: 2pin phoenix port, Max Distance: 1500m, Protocols: VISCA/Pelco-D/Pelco-P
IP Video Features
Video Compression H.264, H.265, M-JPEG
Video Stream Main Stream, Sub Stream
Main Stream Resolution 1920×1080, 1280×720, 1024×576
Sub Stream Resolution 720×576, 720×480, 320×240
Video Bit Rate 32Kbps ~ 20480Kbps
Bit Rate Type Variable Rate, Fixed Rate
Frame Rate 50Hz: 1fps ~ 50fps, 60Hz: 1fps ~ 60fps
Audio Compression AAC
Audio Bit Rate 96Kbps, 128Kbps, 256Kbps
Support Protocols TCP/IP, HTTP, RTSP, RTMP, DHCP, Multicast, etc.
General Specifications
Power Connector JEITA type (DC IN 12V) or via RJ45 port (PoE 802.3af)
Input Voltage 12VDC (10.8 – 13.0V DC)
Current Consumption 1.0A (Max)
Operating Temperature 23°F 1 104°F [-5°C – 40°C]
Storage Temperature -4°F – 140°F [-20°C – 60°C]
Power Consumption 12W (Max)
Dimensions (W x H x D) 5.56″ x 6.88″ (8.0″ full vertical tilt) x 5.88″
142mm x 175mm (204mm full vertical tilt) x 150mm
Weight 3.1 Lbs. [1.38kg]

Main Unit

Main Unit

  1. Audio LINE IN Interface (IP Stream & HDMI only)
  2. CVBS (Composite video SD) Interface
  3. System select dial (resolution & frame rate)
  4. RS485 jack
  5. RS232 IN jack
  6. RS232 OUT jack (Pass through for daisy-chain)
  7. Network (IP Streaming and control)
  8. HDMI 1.3 (Digital Video Output)
  9. 3G-SDI (Serial Digital Video Output)
  10. USB 2.0 (*no video out* Future – USB storage)
  11. DC 12V power jack
  12. power switch

  1. Audio LINE IN Interface
  2. CVBS (Composite video SD) Interface
  3. System select dial (resolution & frame rate)
  4. RS485 jack
  5. RS232 IN jack
  6. RS232 OUT jack (Pass through for daisy-chain)
  7. power switch
  8. DC 12V power jack
  9. HDMI 1.3 (Digital Video Output)
  10. USB 2.0 (future – USB storage)
  11. USB 3.0 (USB Video Output)
  12. Network (IP Streaming and control)

IR Remote Controller

IR Remote Controller

  1. Standby Button
  2. Press this button to enter standby mode. Press it again to enter normal mode
    NOTE: Power consumption in standby mode is approximately half of the normal mode.

  3. Numeric Position Buttons
  4. For settings or calling presets

  5. * Button
  6. For multiple functions

  7. Set Preset Button
  8. Store a preset position
    [PRESET] + Numeric button (0 – 9): Setting a corresponding numeric key preset position.
    NOTE: Preset 0 – 9 via remote control are the same from the web, keyboard and the serial port.

  9. Home Button
  10. Press the [HOME] button to face the camera to the front.

  11. Return Button
  12. Press the button to back previous menu.

  13. Zoom Buttons
  14. Zoom+: Zoom IN (Slow and fast speed)
    Zoom-: Zoom OUT (Slow and fast speed)

  15. L/R Set Button
  16. Set the left & right direction of the remote control
    [L/R Set] + [1]: Normal direction.
    [L/R Set] + [2]: Left and right direction will be reversed.

  17. Focus Buttons
  18. Used for focus adjustment.
    Press [AUTO] to adjust the focus on the center of the object automatically. To adjust the focus manually, press the [MANUAL] button, and adjust it with [FAR] (focus on far object) and [NEAR](focus on near object)

  19. Camera Address Select Buttons
  20. Press the button corresponding to the camera which you want to operate with the remote controller.

  21. # Button
  22. For multiple functions.

  23. Multiple Function Buttons
  24. Function 1. Set camera IR address.
    Press 3 key contiguously can set camera IR address as follow:
    [*] + [#] + [F1]: Address 1
    [*] + [#] + [F2]: Address 2
    [*] + [#] + [F3]: Address 3
    [*] + [#] + [F4]: Address 4
    Function 2. Image freezing function.
    Press [F4] to start the freeze function. The word “Freeze” displays on the upper left corner. After five (5) seconds, the display dissappears automatically (though the freeze feature continues). To cancel the freeze, press the [F4] key again. The word “Unfreeze” displays on the upper left corner. After five (5) seconds, the display disappears automatically.

  25. Clear Preset Button
  26. Erase a preset position
    [RESET] + numeric button (0 – 9)
    [8] + [#] + [RESET]: Erase all presets

  27. Pan/Tilt Control Buttons
  28. Press the arrow buttons to perform panning and tilting.

  29. Menu Setting
  30. Press thus button to enter or exit the OSD menu.

  31. Backlight Button
  32. Press thus button to enable the backlight compensation. Press it again to disable the backlight compensation.
    NOTE: Effective only in Auto Exposure mode.
    NOTE: If there is a light behind the subject, the subject will appear dark. In this case, press the Backlight ON / OFF button. To cancel this function, press the Backlight ON / OFF button.

  33. Pan/Tilt Reset Button
  34. Press the button to self-calibrate pan and tilt once again.

  • [*] + [#] + [1]: Display OSD menu in English
  • [*] + [#] + [3]: Display OSD menu in Chinese
  • [*] + [#] + [4]: Show IP address
  • [*] + [#] + [6]: Quickly restore the default settings
  • [*] + [#] + [8]: Show the camera version
  • [*] + [#] + [9]: Quickly set mount mode (flip / normal)
  • [*] + [#] + [MANUAL]: Resets IP information
  • [#] + [*] + [4]: Toggles between Dynamic and Static IP addressing

Using the IR Remote Controller

Using the IR Remote Controller

When the camera is operational, you can use the remote controller to perform panning, tilting, zooming and focusing, as well as store and call back preset positions.
Button Instructions:

  1. In these instructions, ‘press the button’ means to press and release. A special note will be given if holding a button down for more than one second is required.
  2. When a button-combination is required, do it in sequence (not simultaneously). For example, ‘[*] + [#] + [F1]’ means press [*] first and then press [#] and then press [F1]

1. Pan/Tilt Control

Tilt Up: Press [▲].
Tilt Down: Press [▼].
Tilt Left: Press [◄].
Tilt right: Press [►].
Face the camera back to front: Press [HOME].
Press and hold the up/down/left/right buttons, to keep panning or tilting from slow to fast, (until the camera reaches the mechanical limit). The camera stops as soon as the button is released.

2. Zoom Control

Zoom In: press [+] button under FAST or SLOW
Zoom Out: press [-] button under FAST or SLOW
Press and hold the button, to keep zooming in or out (until the lens reaches the mechanical limit). The lens stops as soon as the button is released.

3. Focus control

[AUTO]: Change focus mode to AF, which allows the camera to adjust the focus automatically on the center of the image.
[MANUAL]: Change focus mode to MF, which allows the user to adjust the focus manually (see FOCUS FAR & FOCUSNEAR).
[FOCUS FAR]: Press [FAR] button(NOTE: Effective only in MANUAL focus mode)
[FOCUS NEAR]: Press [NEAR] button(NOTE: Effective only in MANUAL focus mode)
Press and hold the FOCUS [FAR] or FOCUS [NEAR] button, allows for continuous adjustment, stopping as soon as the button is released.

4. BACKLIGHT, L/R SET and P/T RST Controls

Reverse Pan controls direction: Press and hold [L/R SET] button while pressing [1] aka [STD] button for normal pan controls. Press and hold [L/R SET] button while pressing [2] aka [REV] button for reversed pan controls.
Backlight Compensation Control: Press [BACKLIGHT] button to enable backlight compensation. Press it again to disable backlight compensation. (Note: Backlight is only effective in full auto exposure mode)
Pan Tilt Control Self Calibration: Press [P/T RST] button to recalibrate the Pan and Tilt limits

5. Standby Control

Press [POWER] button to put camera in ‘standby’ mode. In standby mode the camera will provide no image, respond to no commands and use less than half its normal power. Press [POWER] button again to put camera in normal mode.

6. Presets – Setting and Clearing

1. To store a preset position: The user should manually setup the desired shot using the Pan Tilt and Zoom controls. Press the [PRESET] button first and then press the numeric button [0-9] to which you want to assign the shot. Ten total preset positions (0-9) are available from the IR remote control (255 available via RS232/RS485/IP Interfaces).
2. To erase the memory content of a preset position: The user should press the [RESET] button first and then press the numeric button 0-9 associated with that preset.
NOTE: Pressing [*]+[#]+[RESET]in sequence will erase all presets in the memory.

7. Recalling Presets

Pressing any of the numeric buttons [0-9] directly will recall a stored preset position and settings.
Note: No action will be executed if a specific numeric preset position has not yet been saved.
Note: Presets assigned via the IP interface do not correlate to presets set via the IR remote control.

8. Camera Selection

Press the [1-4] button corresponding to the camera with the IR address that you want to operate. This allows for up to 4 cameras to be operated via the same IR remote in the same room

9. Camera IR Address Set

Press 3 buttons in the sequence shown below to set/change the camera’s IR address. This allows up to 4 cameras to be controlled from the same IR remote control. Be sure that only one camera is picking up the IR signal when you perform this function. If multiple cameras receive the command, they will all change to the new address
Address 1: [*]+[#]+[F1].
Address 2: [*]+[#]+[F2].
Address 3: [*]+[#]+[F3].
Address 4: [*]+[#]+[F4].

10. Image Freeze

Press the [►❚❚] button to freeze or unfreeze the video image. This can be useful while recalling presets to hide camera motion from your viewers.

Dimensional Drawings

Dimensional Drawings (SDI)

Dimensional Drawings (USB)

Serial Communication Control

RS-232 Interface

Serial Communication Control

In default working mode, the camera is able to connect to a VISCA controller with an RS232C serial interface.
RS232 Communication Control

  • Baud rate: 2400, 4800, or 9600 bps
  • Start bit: 1 bit
  • Data bit: 8 bits
  • Stop bit: 1 bit
  • Parity bit: None

The camera can be controlled via RS485, Half-Duplex mode, with support for VISCA, Pelco-D, or Pelco-P
RS485 Communication Control

  • Baud rate: 2400, 4800, or 9600 bps
  • Start bit: 1 bit
  • Data bit: 8 bits
  • Stop bit: 1 bit
  • Parity bit: None

When powered on, Pan and Tilt will rotate to the maximum position of top right after the camera powered up. Then it will return to the “center”. The process of initialization is now complete. (Note: If the position preset 0 has been stored, the position preset 0 will be called up after initialization, in lieu of “center”). After initialization is complete, then the user can control the camera with commands in the command list

Menu Settings

Menu Settings

1. Menu

Press [MENU] button to display the main menu on the normal screen, using arrow button to move the cursor to the item to be set. Press the [HOME] button to enter the corresponding sub-menu

2. Exposure

Move the main menu cursor to [EXPOSURE], and press [HOME] key enter the exposure page, as shown in the following figure.

Mode: Exposure mode, optional items: Auto, Manual, SAE, AAE, Bright
ExpCompMode: Exposure compensation mode, optional items: On, Off (Effective only in Auto mode)
ExpComp: Exposure compensation value, optional items: -7~7 (Effective only in ExpCompMode item to On)
Backlight: Set the backlight compensation, optional items: On, Off (Effective only in Auto mode)
Bright: Intensity control, optional items: 00~17 (Effective only in Bright mode)
Gain Limit: Maximum gain limit, optional items: 0 ~ 15 (Effective only in Auto, AAE, Bright mode)
Anti-Flicker: Anti-flicker, optional items: Off, 50Hz, 60Hz (Effective only in Auto, Bright mode)
Meter: optional items: Average, Center, Bottom, Top
Iris: Aperture value, optional items: F1.8, F2.0, F2.4, F2.8, F3.4, F4.0, F4.8, F5.6, F6.8, F8.0, F9.6, F11.0, Close (Effective only in Manual, AAE mode)
Shutter: Shutter value, optional items: 1/30, 1/60, 1/90, 1/100, 1/125, 1/180, 1/250, 1/350, 1/500, 1/725, 1/1000, 1/1500, 1/2000, 1/3000, 1/4000, 1/6000, 1/10000 (Effective only in Manual, SAE mode)
DRC: DRC strength, optional items: 0 ~ 8

3. Color

Move the main menu cursor to [COLOR], and press [HOME] key enter the color page, as shown in the following figure.

WB-Mode: White balance mode. optional items: Auto, Indoor, Outdoor, One Push, Manual, VAR.
RG: Red gain, optional items: 0~255 (Effective only in Manual mode).
BG: : Blue gain, optional items: 0~255 (Effective only in Manual mode).
colortemp: Optional items: 2500K ~ 8000K (Effective only in VAR mode).
RG Tuning: Red gain fine-tuning, optional items: -10 ~ +10 (Effective only in AWB sens is Low).
BG Tuning: Blue gain fine-tuning, optional items: -10 ~ +10 (Effective only in AWB sens is Low).
Saturation: optional items: 60% ~ 200%.
Hue: Chroma adjustment, optional items: 0 ~ 14.
AWB Sens: The white balance sensitivity, optional items: Low, Normal, High.

4. Image

Move the cursor to the Image item in the main menu and press [HOME] button, IMAGE menu appears, as shown in the following figure.

Luminance: Brightness adjustment, optional items: 0 ~ 14.
Contrast: Contrast adjustment, optional items: 0 ~ 14.
Sharpness: Sharpness adjustment, optional items: Auto, 0 ~ 15.
Flip-H: Image flipped horizontally, optional items: On, Off.
Flip-V: Image Flip Vertical, optional items: On, Off.
B&W Mode: Optional items: On, Off.
Gamma: Optional items: Default, 0.45, 0.5, 0.56, 0.63.
Style: Optional items: Norm, Clarity, Clarity (LED), Bright, Soft, 5S.
LDC: Optional items: Off, On.

5. P/T/Z

Move the main menu cursor to [P/T/Z], and press [HOME] key enter the P/T/Z page, as shown in the following figure.

SpeedByZoom: The depth of field scale switch, optional items: On, Off.
AF-Zone: Interested in focusing area, optional items: Top, Center, Bottom.
AF-Sense: Automatic focusing sensitivity options, optional items: Low, Normal, High.
L/R Set: Optional items: STD, REV.
Display Info: Optional items: On, Off
Image Freeze: Optional items: On, Off.
Digital Zoom: Optional items: Off, 2x, 4x, 8x, 16x.
Call Preset Speed: Optional items: 1 ~ 24.
Pre Zoom Speed: Optional items: 0 ~ 7.

6. Noise Reduction

Move the main menu cursor to [NOISE REDUCTION], and press [HOME] key enter the noise reduction page, as shown in the following figure.

NR2D Level: 2D noise reduction, optional items: Off, Auto, 1 ~ 5.
NR3D Level: 3D noise reduction, optional items: Off,1 ~ 8.

7. Setup

Move the main menu cursor to [SETUP], and press [HOME] key enter the setup page, as shown in the following figure.

Language: Optional items: EN, Chinese, Russian.
DVI Mode: Optional items: DVI, HDMI.
Lens: Optional items: Type1, Type2.
auto scan shoot: Optional items: On, Off.

8. Communication Setup

Move the main menu cursor to [COMMUNICATION SETUP], and press [HOME] key enter the communication setup page, as shown in the following figure.

Protocol: Control protocol type, optional items: AUTO, VISCA, PELCO-D, PELCO-P.
V_Address: Optional items: 1 ~ 7.
P_D_Address: Optional items: 0 ~ 254. (Effective only in PELCO-D protocol).
P_P_Address: Optional items: 0 ~ 31. (Effective only in PELCO-P protocol).
V_AddrFix: If you can change through the serial port of infrared switch, optional items: On, Off (When set to On, useless in 88 30 01 FF Command)
Net Mode: Set the serial port control networking, optional items: Serial, Paral
Baudrate: Serial port baud rate, optional items: 2400, 4800, 9600, 38400.

9. Restore Default

Move the main menu cursor to [RESTORE DEFAULT], and press [HOME] key enter the restore default page, as shown in the following figure.

Restore: Confirm restore factory settings, optional items: Yes, No
Note: Press [HOME] button to confirm, all parameter restore default, include IR Remote address and VISCA address

Network Connection

Network Connection

1. Operating Environment
Operating System: Windows 2000, 2003, XP, Vista, 7, 8.1, & 10
Network Protocol: TCP/IP
Client PC: P4/128M RAM/40GHD/ Support for scaled graphics card, support for DirectX8.0 or more advanced version.

2. Equipment Installation
1) Connect camera to your network via a CAT5 or CAT6 patch cable or directly to your PC via a CAT5 or CAT6 crossover cable.
2) Turn on camera power.
3) If successful, the orange network light will illuminate and the green light will start flashing. If unsuccessful, the patch cable is bad, you are using the wrong cable (patch aka “straight-thru” cable for connection through a LAN; crossover for a direct PC connection) or you have connected to an inactive network jack.

3. Network Connection
Connection method between network camera and computer, as in pictures 1.1 and 1.2, below:

Picture 1.1 Direct Connections via “cross-over” network cable

Picture 1.2 Connections to LAN via patch cable to LAN wall jack or LAN switch

Setting up a Network Video Stream with the PTZOptics camera

(Also see information on “Camera Web Interface” in the following section)

  1. The first thing you are going to want to do to get your camera up and streaming on your network is to connect your camera to power, to an active network port on your network and finally to power the camera on.
  2. Next, go online and download the IP address setting tool, for Windows Operating Systems, from the PTZOptics Download Page.
  3. Once you complete the installation and launch the tool “UPGRADE v2.7C” you should be able to click the “Search” button to locate all of the available PTZOptics cameras on your network.
  4. The next thing you would want to do is change your cameras IP address to be in the same range as your network. The camera comes with a default static IP address of You will need to update that to be in the same range as your network. If you look at the example above, you can see, from other cameras on my network, that my network is set up to be in the range of 192.168.111.XXX. Please see the “Extras” information at the end of thissection for further information on identifying your network IP scheme.
  5. Once you know your IP range you can right click on the camera you wish to change the IP address for and select “config” to enter the appropriate network information. NOTE: if you need to find the IP range of your network, you can do so by following the guide in the “Extras” information at the end of this section.
  6. (Note that in more complex network environments you may have to request a “Static IP” from the IT department to prevent any possible network complications in addition to the “Static IP” you will likely need an appropriate Network Mask, Default Gateway and First DNS)

  7. Now that you have set the Static IP address of your PTZOptics camera, you should be able to pull up the video feed in a web browser. We recommend Mozilla Firefox ESR. You can view our knowledge base article for detailed setup instructions
  8. If you follow the steps in the knowledge base article above and type in the Static IP address you assigned to your camera, in step 4, you will be prompted for a Username and Password, by default both are “admin”.
  9. You may be prompted to download the VLC Player Plugin; be sure to allow for both the Mozilla plugin and the ActiveX plugin if on a PC. If you are on a MAC, you need to move the VLC plugin, once downloaded, into the internet plugins folder. See the images below, or refer to our knowledge base article, for further clarification.
  10. You should now be able to see the IP interface in the browser of your live camera feed. You should have full P/T/Z control over your camera using the P/T/Z controls on the left side. You can adjust many of your cameras settings via this IP interface.
  11. The main thing to note about the IP interface is that all presets set in the IP interface will not be the same as the IR remote presets and vice-versa.

  12. You should now be able to receive an RTSP stream from your camera. The following video,, shows how to setup an RTSP stream in Wirecast as an example. You’ll see how to use ONVIF to easily set up two (2) PTZOptics cameras with Wirecast, note that the ONVIF feature must be enabled in the “Network” settings for ONVIF discovery to work properly.
  13. You can test the RTSP stream in VLC media player. Once you install VLC and launch the program you should be able to go to the “Media” drop down menu and then select “Open Network Stream”. In the network URL, you should enter “rtsp://:554/1”. In the example below, for a PTZOptics camera with the static IP address of, the RTSP stream would accessed by entering rtsp:// The “554” part is the port number used by the cameras, and the “1” is the stream number. (There are two RTSP network streams available; one for HD content “1” and one for SD content “2”).


Discovering your Network IP range.
NOTE: Changing your IP address without talking to your network admin could lead to conflicts with your network. If you change your address to one that is already in use it will cause communication problems.

If you need to discover the IP address range of your network you can do so by using command prompt for Windows or Terminal for Macs.

To do this on a PC, you would type “CMD” into your search bar in the Windows menu. You should see a black box pop up with the ability to type in the box.

If you type “ipconfig” and hit “Enter” on your keyboard you will see a bunch of information pop up in your command prompt.

When you see “IPv4 Address” that is your computers IP address on your current network. So you would use the first 3 sets of numbers from this as your IP range.

If you need to find the IP range of your MAC computer, you would first open a new finder window and then go to Applications, and then Utilities. You should see the program “Terminal” in that menu, select that program.

Now, you would type in “IP config get if addr en0” Once you type this string and click “Enter” on your keyboard you will receive back an IP address.

So the IP range of my network, according to my MAC is, you can use this to figure out the IP range in which your camera needs to be set.

Camera Web Interface

Camera Web Interface

Homepage introduction
1.1 Home Page
All pages include two (2) areas:
  On the left is the menu and camera control
  On the right is real time monitoring – displaying a live video image and the available settings
1.2 Live Video viewing window
Click “Live” in the menu area. The video viewing window will be resized based upon video resolution, the higher the resolution is, the bigger the playing area is. Double click the viewing window and it will show in full-screen. Double click again, and it will return to the initial size.
The status bar in the viewing window is shown below:

1) Video playback/pause button: controls real-time video. Pause to freeze the image, play to return to live video.
2) Audio control buttons: Mute and Volume controls for audio input on camera, if being used.
3) Full screen button will switch between Full Screen and Windowed view.

1.3 PTZ Control

1) Pan and Tilt control:
  Up, Down, Left and Right arrows and the home button allow you to manually drive the camera to the desired position.
2) Zoom:
  Zoom In and Zoom Out buttons allow for wide or narrow (tele) view of the space.
3) Focus:
  Focus In and Focus Out buttons allow for fine manual focus adjustment if the camera has any problems auto focusing on a difficult object
4) PTZ Speeds:
  Pan speed can be set at any rate between 1 – 24, Tilt speed can be set at any rate between 1 – 20. Zoom and Focus speeds can be set at any rate between 0 – 7.
5) PTZ Presets
  After manually setting up a shot that you would like to return to later, you can save presets for quick recall of these positions. Type a number between 0 and 254 into the Preset box. Click the “Set” button to save the current location with that preset number. Click the “Call” button to cause the camera to return to that position. This enables smooth, quick and convenient control without the need to manually drive the camera.
6) PTZ/OSD Dropdown:
  From the dropdown menu, clicking the OSD option will open the on-screen display menu of the camera giving you control from within the IP interface.

1.4 Language Selection

Click either “Russian”, “Chinese”, or “English” to change the language of the menu.


1.1 Video Setup

Click “Video”. The streaming parameters may now be set in the right side area. The camera can send two (2) simultaneous streams. For example, you can send one stream in HD and one in SD so that both PCs and phones may have their own compatible stream resolution.

1) 720p120
  Turn On/Off 720p120 function.
2) Video Format
  Support 50HZ (PAL) and 60HZ (NTSC), and Dial Priority three formats.
3) Encode Level
  Support baseline, mainprofile, highprofile and svc-t four levels.
4) NDI Mode
  Support Off, High, Medium and Low four mode.
5) Encode Protocol
  Support H.264, H.265 and MJPEG three formats
6) Resolution
  First stream support 1920×1080, 1280×720, 1024×576, 960×540, 640×480, 640×360
  second stream support 1280×720, 1024×576, 720×576, 720×408, 640×360, 480×270, 320×240, 320×180
  The bigger resolution is, the clearer the image will be, more network bandwidth will be taken.
7) Bit Rate
  User can assign bit flow/stream, normally speaking, the bigger bit flow is, the clearer the image will be. The bit allocation must combine with network bandwidth, when the network bandwidth is too narrow and the allocated bit flow is too big, will cause video signal flow not to be transmitted normally, the video effect will be worse.
8) Frame Rate
  User can specify the size of the frame rate, generally, the frame rate greater, the image more smooth; Frame rate is smaller, the more sense of beating
9) I Key Frame Interval
  Set interval between 2 I frame, the bigger interval is the response will be lower from viewing window.
10) Bit Rate Control
  Code stream control way:
  Constant bit rate: video coder will be coding according to preset speed.
  Variable bit rate: video coder will adjust the speed based on preset speed to gain the best image quality
11) Fluctuate Level
  Restrain the fluctuation magnitude of variable rate, grade 1 ~ 6.
12) Slice Split Enable
  Enable or disable slice split function.
13) Split Mode
  Select split mode, optional items: Fixed blocks, Fixed bytes.
14) Slice Size
  Set the size of slice.

1.2 Image Setup (Note that changes here will impact your PSD settings)

Click “Image”. The image parameters may now be set in the right-side area.

1) Brightness
  Image bright 0~14, slider control, on the right shows the corresponding numerical. Default value is 7.
2) Saturation
  Saturation 0~14, slider control, on the right shows the corresponding numerical. Default value is 4.
3) Contrast
  Contrast 0~14, slider control, on the right shows the corresponding numerical. Default value is 10.
4) Sharpness
  Sharpness 0~15, slider control, on the right shows the corresponding numerical. Default value is 3.
5) Hue
  Hue 0~14, slider control, on the right shows the corresponding numerical. Default value is 7.
6) Flip & Mirror
  Tick Flip to realize image upside down, tick mirror to realize image around the mirror.
  Default value is not tick.

1.3 Audio Setup

Click “Audio”. The audio parameters may now be set in the right-side area.

1) Audio Switch
  Turn On/Off audio switch.
2) Audio Type
  Audio type AAC.
3) Sample Rate
  Sample rate 44.1 K and 48 K selectable.
4) Bit Rate
  Bit rate 96k, 128k, 256k selectable.
5) Input Type
  Input type line in.
6) Input VolL
  The volume of the left channel.
7) Input VolR
  The volume of the right channel.
8) ADTS Options
  Optional items: On, Off.

1.4 System Settings

Click “System”. The system parameters may now be set in the right-side area.

1) Work Mode
  Work Mode is RTSP.
2) Reboot
  Click the “Reboot” button, system restart.
3) Username and password
  The user can modify the password (letters and numbers only).

1.5 Network Settings

Click “Network”. The network parameters may now be set in the right side area.

1) Lan Settings
  Default the IP address is The MAC address can not be modified.
2) Port Settings
  While the IP address identifies the device, the camera uses multiple ports for different functions
  HTTP Port: This is the port for the web application (the default http port: 80)
 RTSP Port: The camera supports the RTSP streaming protocol. The default port: 554.
 PTZ Port: Supports camera control via the TCP protocol. The default port: 5678.
3) Control Protocol Settings
  Setting camera control communication protocol, include Visca address, Pelco-D address and Pelco-P address.
4) RTMP Settings
  Setting the camera stream, can set up two stream, in the two stream selection control code stream of “On”, “Off”, “Video”, “Audio”, etc.
5) RTSP Settings
  Turn On/Off RTSP auth.
6) ONVIF Settings
  Turn On/Off ONVIF and ONVIF auth.
7) Multicast Settings
  Turn On/Off multicast. Setting multicast address (default value is and port (default value is 6688).
8) SDK Settings
  Turn On/Off active connection. Setting SDK address (default value is and port (default value is 1234).
9) NTP Settings
  Turn On/Off NTP time sync, main time show and sub time show. Setting NTP server address, time interval, main stream position and sub stream position.

1.6 Device Information

Click “Information”. Shows the current device information, as shown below. You may change the device ID as required for your application. Note that the Device ID is the friendly name used by NDI® to identify your camera.

Network Camera Control

Network Camera Control

Setup camera for IP (First see “Setting up the Camera’s IP” section above)
Control Notes:
The camera currently supports various PTZ control methods, including RS232, RS485, IR remote control, web interface, HTTP-CGI and TCP/UDP protocol.

The camera includes an internal TCP server. The default port number is 5678. When client and server set up a TCP connection, the client sends PTZ commands to the internal server and the server will then parse and execute the PTZ commands.

The camera includes an internal UDP server. The default port number is 1259. When client and server set up a UDP connection, the client sends PTZ commands to the internal server and the server will then parse and execute the PTZ commands.

Click here for the current HTTP-CGI Command List

NDI Setup Guide

NDI Setup guide

This process will walk you through upgrading your non-NDI®|HX PTZOptics camera to an NDI®|HX source. Please read all instructions prior to attempting your NDI® | HX camera upgrade. If you have purchased an NDI® model, not an NDI-Ready model, you will not be required to license the camera as it is already licensed.

Three easy steps:

  1. Install the latest NDI® | HX driver
  2. Update camera firmware
  3. Enter your NDI® | HX license

Step 1:
Download and install the NDI | HXTM driver
Please note this will also install the NewTek® NDI Studio Monitor

Step 2:
Download camera firmware & update

Step 3:

  • From your Windows PC, open NewTek® NDI Studio Monitor and from upper-left menu select a corresponding camera, then click “Register” from bottom-right corner.
  • Enter your NDI® | HX license key & click “Enable NDI® | HX”
  • Enjoy your low-latency high-quality NDI® | HX camera

If you have additional camera to upgrade, please repeat the steps in this installation guide as required to enable NDI®|HX. A separate NDI® | HX license key is required for each camera.
NewTek®, NDI®, & NDI® | HX are all registered trademarks by NewTek®.
Please note that your license key is non-transferrable.

Maintenance and Troubleshooting

Maintenance and Troubleshooting

Camera Maintenance

  • If the camera will not be used for a long time, please turn off the power switch
  • Use a soft cloth or lotion-free tissue to clean the camera body.
  • Use a soft dry lint-free cloth to clean the lens. If the camera is very dirty, clean it with a diluted neutral detergent. Do not use any type of solvent or harsh detergent, which may damage the surface.

Unqualified Applications

  • Do not shoot extremely bright objects for a long period of time, such as sunlight, ultra-bright light sources, etc…
  • Do not operate in unstable lighting conditions, otherwise the image may flicker.
  • Do not operate close to powerful electromagnetic radiation, such as TV or radio transmitters, etc…


  • No image
    • Check whether the power cord is connected, voltage is OK, POWER lamp is lit
    • Check whether the camera can “self-test” after startup (camera will do a brief pan-tilt tour and return to the home position, or if preset 0 is set, the camera will return to the preset 0 position)
    • Check the BOTTOM dip switch and make sure the two dip switches are both set OFF. These switches are not used in operating mode
    • Check that the video cable is connected correctly
      • If HDMI, make sure that the destination device is accessing the HDMI port that you plugged into.
      • If SDI, make sure that the destination device is accessing the SDI port that you plugged into.
  • Abnormal display of image
    • Check setting of rotary dial on rear of camera. Be sure to use a resolution and refresh rate that is supported by your software
  • Image is shaky or vibrating
    • Check whether camera is mounted solidly or sitting on a steady horizontal and level surface
    • Check the building and any supporting furniture for vibration. Ceiling mounts are often affected by building vibration more than wall mounts
    • Any external vibration that is affecting the camera will be more apparent when in tele zoom (zoomed in) settings
  • Control
    • IR remote controller does not control the camera
      • Does one of the 4 “Camera Select” buttons (top row of remote) light up when you press any button on the remote? If not, change the batteries in the remote.
      • Are the camera and remote set to the same IR address? You can use press [*] + [#] + [1] (3 buttons in sequence) on the remote to set the camera to address. Press “Camera Select” 1 on the remote to control the camera.
      • Try removing other sources of IR interference (e.g. sunlight, fluorescent lighting).
    • Serial communication does not control the camera
      • Make sure the camera is on and functioning with the IR remote control
      • Verify that the RS232 cable is connected correctly and using the proper pinout
      • Verify the communication settings of the control software or device (e.g. joystick)
      • Verify that the communication port on the controlling device is activated (e.g. Com port on PC)
      • Verify that all communication settings in the OSD Setup Menu correlate to the commands being used (e.g. VISCA address)

    Copyright Notice

    The entire contents of this manual, whose copyright belongs to PTZOptics, may not be cloned, copied or translated in any way without the explicit permission of the company. Product specifications and information referred to in this document are for reference only and as such are subject to updating at any time without prior notice